Returns & refunds
All of our instruments can be returned within 30 days after delivery unconditionally. You can use our instruments, test them for 30 days and return back for 100% money back if not satisfied.
Our instruments are still covered after 30 days, see section Warranty and Exchange
Purchase with Confidence
Return is very simple and easy. No return postage charges. Go ahead and purchase Arck instruments with confidence.
What you need is to just make a call to our number, send an SMS or send a short email to initiate your return.
However, we will appreciate if you may write us a short reason for your return which will help up to further improve our quality and services.
Once we've received your instruments at our return center, we'll process your return and issue a refund to your original form of payment, usually within three working days.
Warranty and Exchange
All of our instruments carry 03 YEARS Warranty. The warranty card of each instrument is provided with the delivery as well as sent electronically.
The instrument can be replaced with new one or refurbished as per requirement and up to your satisfaction.